Privacy Policy

IntroductionThe purpose of this Privacy Policy is to inform you about how we collect, store, and protect your personal data when using our services. We explain what data we collect, why we do it, and how we keep it safe.

Purpose of the Privacy PolicyThis policy exists to ensure that you understand how we handle your personal information. By using our platform, you consent to our practices as outlined in this document.

Scope of ApplicationThis Privacy Policy applies to all users of Heats Casino's services, including but not limited to gaming, account management, and financial transactions. Use of our platform implies agreement to the terms of this policy.

Consent ClauseBy using our site and services, you consent to the practices described in this Privacy Policy. We may update or modify this policy at any time without prior notice.

Data We CollectWe collect data in several categories:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your DataWe use your data in the following ways:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and TrackingWe use cookies to improve your experience on our site. Cookies are small files that store information about your preferences and interactions with us. There are three types of cookies:

• Essential: required for technical functionality, such as login and payment processing
• Analytics: used to understand how users interact with our platform
• Marketing: used to personalize advertising based on user behavior

You can manage or disable cookies through your browser settings.

Legal Basis for ProcessingWe process personal data under the following grounds:

• Contractual necessity (e.g., account creation, payment processing)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., improving site functionality)
• User consent

Data Sharing and DisclosureWe may share your data with third parties, such as payment processors or gaming providers. We do not sell personal data and only disclose it where legally required.

Data Storage and RetentionWe retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Data is stored securely using industry-standard encryption methods.

Security MeasuresWe implement the following security measures:

• SSL encryption
• Access controls and authentication processes
• Monitoring for unauthorized access

Your RightsAs a user, you have the right to:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise these rights

International Data TransfersWe may transfer personal data outside of your country or EEA. Where this occurs, we implement Standard Contractual Clauses to ensure that recipient entities provide adequate protection for your data.

Third-Party ServicesExternal links or services have their own privacy policies. We are not responsible for the content or practices of these third-party services.

Policy UpdatesWe reserve the right to update or modify this policy at any time without prior notice. Continued use of our platform means acceptance of changes to this policy.